John's always taken car or our families vehicles! Only place we will ever go and only place we trust!

We were travelling through Rapid City on vacation in August and something underneath the car began to drag. I looked up auto places in the area and we found Honest Automotive. We dropped in without an appt and John went out of his way to help us even with the shop being very busy. He bolted it up and we were on our way again and also with a smile and very reasonable. Thank you John. Mick and Mary Kay Klabunde Surprise, Az

John was awesome. We were traveling through in a class C motorhome and was having issues with loss of power. He loaned us a car so that we could go sightseeing while he fixed the motorhome. Actually took the time to diagnose the issue and got the job done right. Highly recommend him to anybody. Thanks John!!

Good people honest help!

Can I give more than 5 stars?? A short overnight trip to SD left me and my family stranded in Rapid. John went above and beyond to help me out and get us safely back on the road home. I have no doubt that he made my vehicle a priority that day and quite literally saved me hundreds of dollars in hotel and travel expenses related to his quick diagnosis and repair of the problem. I can't thank you enough, John. Your customer service was exemplary and I felt like an old friend was helping me out, not a complete stranger. Your name says it all...Honest Automotive.

Great friendly shop... Found the problems and fixed them. What more can.you ask? ☺️

Took good care of my brother's truck.

Friendly and stand behind their work

John was easy to talk to and explained things clearly. I've dealt with other mechanics that have spoken to me in a demeaning and belittling manner and John was definitely NOT like that. He was flexible with ordering parts and got the repair done quickly. I've had my vehicle back only one day so hopefully, mechanically, the repair was done well and holds up. He installed a used transmission in a PT Cruiser and so far so good. My other vehicle, Chevy Traverse, is in a different shop for four weeks now...I wish I had taken it over to Honest Automotive instead.

The only mechanic I trust with my car....he fixed my car a few months ago and not even so much as a squeak to it. :)

Quick and less than quoted.

good honest work.

Offered good assistance in the U-Haul rentals

John took care of me right away! 4WD broke down during a winter storm. They were able to diagnose and fix the problem within a day. They have also worked on my other vehicle's alternator and got me back up and running! Great service! I would DEFINITELY recommend them!

Excellent work! The repair was done rapidly and I was informed of the problem and the cost to repair. I would recommend this repair shop to anyone needing automotive service.

Was able to quickly diagnose my problem and set up an appointment to fix it. The quote was reasonable and they even notified me of worn parts I could replace during the repair for cost without charging extra labor. Very satisfied.

Honest, efficient and they do an amazing job!!! John is the only mechanic I trust to work on any of my vehicles.

John has always helped me out with a vehicle if I'm in a bind. Transmission was acting funny and he took it head on and found the issue quickly and truck runs like the day it came off the lot, and best part was no new transmission like I thought.

Honest Automotive is the best. Small town hospitality in a big town is rare. John does what right for the customer and I'd take my vehicles to him anytime and have for 10 years!

He quoted the repairs and did a great job for what he quoted, would tell others about my great experience.

John was easy to talk to and explained things clearly. I've dealt with other mechanics that have spoken to me in a demeaning and belittling manner and John was definitely NOT like that. He was flexible with ordering parts and got the repair done quickly. I've had my vehicle back only one day so hopefully, mechanically, the repair was done well and holds up. He installed a used transmission in a PT Cruiser and so far so good. My other vehicle, Chevy Traverse, is in a different shop for four weeks now...I wish I had taken it over to Honest Automotive instead.

Always provide great service and an honest opinion of what my fleet of vehicles need.

Had my brakes relined.They told me when to bring it in and when i could pick it up and the van was ready to go when they said it would be done.They did not try to do a bunch of add on work. Easy to deal with.

They me informed me of the result immediately after checking the computer codes (misfire of all 6 cylinders ). They told me the possible causes and suggested the least expensive solution (replace spark plugs). They continued to test and ensure all problems (1 malfunctioning ignition coil) were identified and fixed in the most economical manner. They called and informed me of the status each step of the way. They told me to bring it back if the check engine light came back on. I felt involved during the whole process.

always good service at a reasonable price.

We had an issue with our Traverse's radiator fan staying on after shutting the car off. Rick treated us like family both on the phone and in person when explaining to us what he thought the issue was. He made us feel like he truly cared for us and getting our car fixed and back to us in the quickest and most cost efficient way. John seemed extremely knowledgeable, and treated us with respect. He answered our questions, and encouraged us to come back if we had any further issues. Honest Automotive is a friendly, honest, neighborly experience that I would recommend to anyone.

I've been bringing my truck to be repaired by Rick and Jon every time I need any repairs. They are always straight forward with me about costs and I can always trust them! If your looking for a great local place for repairs look no further then Honest Automotive!!

Very thorough, considerate, reasonably priced

They did a good job diagnosing my problem, which was a bad water pump. They repaired it within the time frame they promised, and at the price quoted. I will definitely use their services again.

I brought my car into you guys and you had it in and out, running again. I am so great full for all that you have done. Thank you so much!

Friendly staff and fair prices. They seem genuinely interested in providing high quality and honest (as the name states) service.

The service we received at Honest Automotive was outstanding! Within minutes of bringing our vehicle in, John did a quick diagnostic check and Rick order our part and scheduled an appointment! When the part was in we simply dropped off our vehicle and picked it up the same day. Thank you John and Rick for the outstanding maintenance and customer service. We have known both these professionals for many years and we've recommended Honest Auto to everyone who needs their autos worked on.

I have nothing but praise and respect for this business. John and Rick are two of the nicest and most sincere people I've ever dealt with, two traits that I have not had much luck finding in the past with automotive repair shops. They went to great lengths to ensure that they got to the root of my problem, fixed it, and that my vehicle left the shop working great without sending me to the poor house! I would recommend these guys to anyone all day long.

Service was prompt, professional. Staff was very helpful and courteous. Went out of their way to make my visit a good experience (even when I had a problem with my key fob).

They really took the time to explain what was wrong and outlined all the costs. Service was great and people very friendly and nice to deal with.

Saved me a lot of money after my AC went out. Were honest with me from the beginning. Very quick too. Thanks guys!

I took my business vehicle into Honest Automotive to have them check the air conditioning. They priced several compressors for me and told me the features and quality of each and worked to find something that fit my budget. They did excellent workmanship.

I came into the shop because my check engine light had come on. They diagnosed that problem as some kind of sensor that wasn't critical to my car running well but while they were looking at it, they discovered that the water pump was leaking. This was a problem that could have caused a breakdown on the road. Because I was scheduled to leave town for a trip in two days, they worked to get it in right away and fixed both the water pump and the sensor. They were friendly, professional and competitive in their pricing. Thanks Rick and John!

We had a problem with our van and the problem was fixed by the next morning! Both Rick and John were honest and made sure that we knew what the problem was right away. Would recommend Honest Automotive to anyone. So glad we have someone we can trust to do a quality job for our vehicles!